|Employer:||Power Kunkle Benefits Consulting, LLC|
Wyomissing - Berks County|
|Employment Type:||Full Time|
|Salary Range:||commensurate with experience|
|Benefits:||attractive benefits package|
Power Kunkle Benefits Consulting, one of the region’s premier employee benefits consulting firms, is seeking a full-time Client Manager to add to our team. If you are looking for a great working atmosphere with a company focused on developing and maintaining strong client relationships, read on!
Provides excellent customer service to maintain strong client relationships at the group and member level.
Manages the quoting process to secure proposal for the client or prospect.
Evaluate and process renewals which consists of gathering all necessary paperwork to implement a renewal both internally and externally with the carriers.
Initiates the claims process as needed with vendors to process and review appeals as necessary. Provides resolutions of claim inquiries to members directly.
Works with the client and Producer as needed to identify and recommend products and services by evaluating all options for existing and prospective clients.
Schedule and conduct employee open enrollment meetings as required, working with administrative support to produce open enrollment materials.
Oversees enrollments, terminations, COBRA process, and additional account activity.
Interacts with co-workers, clients, and vendor partners in a professional, friendly, tactful, and cooperative manner.
In addition to the essential functions listed above, the Client Manager is expected to exercise honesty, integrity and respect with all clients and co-workers. Maintain a professional appearance and demeanor, demonstrate a positive attitude and communicate effectively with co-workers and clients. Work with accuracy, efficiency, and attention to detail.
- Bachelor’s degree preferred.
Professional Pennsylvania Life, Accident and Health licensure required or obtained within reasonable timeframe upon hire.
Customer service experience required, insurance industry experience a plus.
Strong communication skills, both written and oral.
Strong analytical skills, organizational and problem solving skills.
Ability to meet deadlines and stay on schedule, with attention to detail.