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Laboratory Supervisor


   Closing Date: Jul. 14, 2017

Employer:Suburban Testing Labs
Job Location: Reading - Berks County
Employment Type:Full Time
Benefits:Health Insurance, Vacation and Holiday Pay, Simple IRA with company match.

Description:

Position: Laboratory Supervisor

Department: Laboratory

Reports To: Laboratory Manager

FLSA Status: Exempt

The Laboratory Supervisor is a key member of the Leadership team and is responsible for the for ensuring the generation of accurate, timely and cost effective analytical data used to support environmental decision making. The Laboratory Supervisor is responsible for the operations of their assigned department including overseeing scheduling, monitoring capacity and reporting on Key Performance Indicators. Both first and second shifts are available.

 

Duties:

 

  • Demonstrate commitment to STLs Mission Statement, Core Values and Operating Principles

  • Leads their teams to meet department objectives and actions

  • Measures and drives key performance measurements that align with overall company goals and focus on maintaining the highest standards of quality, customer satisfaction efficiency and regulatory compliance. Uses these measurements to monitor and manage performance

  • Actively participate in the system for continuous process improvements focused on customer requirements, quality and production efficiency

  • Oversees training and development of Laboratory Analysts, Technicians and support staff

  • Monitor and ensure compliance with operating standards and processes that support customer and regulatory requirements in the most effective and efficient manner. Recommend changes as appropriate

  • Monitors and reports on laboratory department capacity and costs of each analysis and communicates with sales team to fill capacity and improve profitability

  • Works with Quality Assurance and Client Services to investigate, correct and prevent client and data quality issues.

  • Leads project teams by creating effective project plans and effectively executes on plans including meeting all deadlines.

  • Develop and maintain extensive knowledge and understanding in the following areas

    • Laboratory methods, technology, capabilities and capacity

    • Laboratory Accreditation and Quality Assurance

    • Operation, maintenance and troubleshooting of analytical Instrumentation and supporting equipment

    • Regulatory Programs relevant to analyses performed in each department

    • Client specific needs and expectations

    • Application and interpretation of results generated by the laboratory

    • Advanced operation of LIMS and other computer systems

Qualifications:

Qualifications

  • Bachelor’s Degree in Microbiology, Chemistry or Environmental Science or equivalent experience preferred
  • Minimum of three years’ of leadership experience 

  • Ability to strategically lead teams to drive key metrics and performance

  • Ability to use recognition and corrective actions to drive performance

  • Ability to improve processes across multiple teams or departments

  • Proficient in Microsoft Office and other windows software

  • Ability to work outside of scheduled hours as required to meet client / workload needs. Including the ability to work from home during inclement weather.

  • Enjoys working in a team environment, but can also function independently.

  • Great prioritization, organizational and multi-tasking skills. Be able to manage several concurrent projects and work under pressure.

  • Superior written and verbal communication abilities.

  • Have strong interpersonal skills with an outgoing personality and a good sense of humor.

  • Hard working, tenacious, and demonstrate excitement and enthusiasm around exceeding goals and delivering great customer service. 

Suburban Testing Labs is an Equal Employment Opportunity/Affirmative Action/ADA/Veterans employer committed to excellence through diversity. All individuals, regardless of personal characteristics, are encouraged to apply.  

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